In this series, Rotary refers to the enterprise of Rotary International
and The Rotary Foundation.
Please review Marketing Rotary for Non-Professionals 101 and 109
- Critical information when starting a new club.
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Starting
new clubs is like starting new small businesses. While all four market segments
must be taken into account, the two most important in starting new clubs are Geographic
and Demographic. For
example, who would even consider starting a small business to serve the wants
and needs of:
- the under 40 age demographic in
a community populated by the over 55 age demographic?
- a single ethnic community while depending on customers from all ethnicities?
Yet too often this is exactly what
many in Rotary expect, especially in
North America. Rotary's
Organizing New Clubs (808en) manual is an excellent guide regarding the
administrative aspects of starting a new club.
What is severely lacking, in
North America and I suspect other regions, is the expertise in analyzing geographical
areas to determine if any demographics are under-served. For example, for years Rotary has encouraged
it member clubs to be of mixed genders.
However, has it really examined the business owner and community leader demographics of
geographic locations? If it did, I
suspect it would discover that, in North America, the majority of local small businesses and
professional associations are owned and/or operated by females; that a large percentage of community leaders are female.
Yet Rotary membership continues to be dominantly male. Why?
If anyone believes there is no difference in the Demographic
(family, education, income) Psychographic
(personality) and Behavioral
(benefits sought, attitude, occasions) gender
market segments, their heads are buried in the sand.
What would be wrong with starting clubs with the intent of satisfying the wants and needs of the under-served demographics? After all, Rotary clubs serve members, not communities. The members, who have adopted the ideal of
service in their personal, business, and community lives, serve the communities.
The
basic fundamentals missing in helping inexperienced Rotarians start new clubs are:
- Identifying the under-served
demographics of areas presently served by Rotary clubs, and
- The demographics of
geographic areas presently under-served by and could support Rotary clubs.
Once these studies have been
undertaken, then open-minded considerations should be given when pursuing how
Rotary can best serve these markets. The
Secretariat should have, particularly for major market regions, services
available specifically to investigate and assist in starting new clubs. To
expect this important task to be accomplished by inadequately trained, time-constrained Rotarians
is not only archaic but unrealistic in today's societies.
This is the final Rotatorial in the Marketing Rotary series. Its intent was to encourage readers to think critically and seriously about Marketing Rotary and creating Rotarians. I appreciate those of you who have shared thoughts and opinions.
The Hopeful Rotarian
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