Why Organization's Fail

Organization failure begins at the top. Rotary did not stop growing because people were not interested in joining local Rotary clubs. The number of people joining Rotary clubs proves that. It stopped growing because its leaders assumed it was in the business of supplying humanitarian services rather than in the business of creating Rotarians; they were product oriented instead of member oriented.

Red Text Note

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Tuesday, September 3, 2013

Who needs Who?

            Fact:  Rotary International (R.I.) needs members more than the business, professional, and community leaders in local communities throughout the world need Rotary International! 

            To improve membership retention and attraction, R. I. and its member clubs must get serious about the way they define, implement, and manage the member experience. This will take visionary leaders who lead from the front knowing that R.I. and its member clubs are member-centered businesses, who the customers are and what they value.  The leaders must be results oriented, employ the power of language, disperse leadership, encourage open discussion and innovation, and create accurate measures of performance.

Is this in the strategic plans of R.I. or its member clubs?