Almost half of the twenty-five (25) companies that were in Tom Peters and Robert Waterman's 1982 book, "In Search of Excellence," no longer exist, are in bankruptcy, or have performed poorly.
According to research from Professor Gary Biddle,
, only seventy-four (74) of the
original Standard and Poor's (S&P) 500 organizations created in 1957 are
still on the list. Only twelve (12) have
outperformed the S&P index. University of Hong Kong
Did the leadership (founders, executives, directors, etc) of the organizations at the gate or already entombed in the
deliberately lead their companies down that path? Probably not.
So what happened? The prime
reason is, of course, management mistakes.
All of those leaders were, or still are, intelligent people. Upon further analysis, the majority of the
reasons for their many and varied mistakes fall into these categories: Organization Cemetery
- They failed to recognize that their organization's prime purpose was to create and communicate (talk and listen) with those who fund operations - customers - by knowing and satisfying their reasons for supporting the organization i.e. the business they were actually in.
- They did not get the information they needed to make crucial decisions, and
- When given the facts, they made or accepted excuses instead of uncovering and addressing critical issues.
Are all levels of management getting the information they need to make vital decisions?
Are all levels of the Rotary Organism's management facing its critical issues head on or are they making excuses (it's the economy; that's not in the budget; it's not our responsibility; that's not the way we do it; we've never done that; that's not my responsibility; we didn't know that; we don't know how) and the list of excuses goes on, on, on, on?