Why Organization's Fail

Rotary didn't stop developing membership because people were not interested in joining local Rotary clubs. Recent membership metrics have proven that. It stopped growing because Rotary and its member clubs became product oriented instead of member oriented. They marketed the results of the Object of Rotary instead of its value to its member clubs and Rotarians - its customers - those who fund its operations.

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Wednesday, August 3, 2016

Rotary's Membership Winds

In May 2003, the Rotary International (RI) Board of Directors made Decision 324 that became RI's Code of Policies Section 26.120, "Membership Statistics:  The development and continuation of activities and programs addressing membership must remain the association's highest priority.  The association and its clubs must remain focused on all aspects of membership."  Unfortunately this decision didn't stir enough wind to get the Good Ship Rotary out of the membership doldrums where it had been stalled for over a decade.  Then, in 2011 Director John Smarge created a sudden tropical storm with his International Assembly address.  Unfortunately corporate inbreeding, lack of common business sense, and a 2012 RI non-verbal action that telegraphed RI's priority throughout the Rotary network quelled the membership winds and the Good Ship remained in the doldrums.  But Director Smarge's tropical storm did stimulate some critical thinking by all aboard.
            Finally, in 2015 favorable membership winds began to blow.  The Good Ship's sails ballooned, filling the crew and its leaders with energy and enthusiasm.  President Ravi established RI's first membership retention goal, and the Good Ship's officers established membership development as RI's operational priority.  In 2016, membership trade winds grew, and the Good Ship trimmed for smooth sailing.  President Germ eliminated interim membership deadlines, and the Council on Legislation, acting on the officers' recommendation, created a standing membership admiralty and charged them with keeping the Good Ship out of the doldrums.  All excellent signs, but the Good Ship can only navigate through the gauntlet of personal and corporate projects, programs, attributes and personal mindsets if RI continually communicates - in words and deeds - the importance of staying on course.  Otherwise, the Good Ship could find itself back in the doldrums.

 Okay.  So much for the amateurish imagery.  In reality, it will take more than words on paper or in media for RI to continually create Rotarians. The lack of effective communication following the Board's 2003 decision vividly proves this, proof supported by RI's 2012 non-verbal this-is-our-priority action.  Rotary has designated August as Membership Month.  Nice archaic gesture, but it can be problematic.  Communicating RI's purpose and objective must be professionally, gently, and consistently communicated all year long, forever and a day.  Otherwise, RI and its member clubs will again find themselves struggling for members - and the dues they pay.
     RI's only purpose is to create Rotarians and support them as they create and utilize RI attributes to advance the Object of Rotary.  RI's strategic plan must reflect this reality by establishing attainable visions regarding chartering and supporting clubs in their endeavors to create Rotarians simply because  

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