Organization failure begins at the top. Rotary did not stop growing because people were not interested in joining local Rotary clubs. The number of people joining Rotary clubs proves that. It stopped growing because its leaders assumed it was in the business of supplying humanitarian services rather than in the business of creating Rotarians; they were product oriented instead of member oriented.
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Monday, April 9, 2012
Presidents-Elect are Customers
Peach State P.E.T.S. Treated Presidents-elect like the Customers They Are!